Web Terms of Service | Eastern Region Inves

WEBSITE TERMS OF USE (2026)

Eastern Region Investigations Limited

Company No: 16989264

Registered in England & Wales

Registered Office: 50 Princes St, Ipswich, IP1 1RJ

1. Introduction

Eastern Region Investigations Limited (“we”, “us”, “our”) operates this website.

By accessing or using this website, you agree to these Terms of Use.

These Terms apply only to use of this website.

All investigative and professional services are governed exclusively by a separate written contract, including our Terms and Conditions of Service and any engagement documentation.

2. Website Purpose

This website is provided for general informational purposes only.

Nothing on this website:

Constitutes legal, financial, or professional advice
Constitutes a binding offer
Creates a contractual relationship

A contract is formed only when we formally accept instructions in writing.

3. Enquiries and No Contract

Submitting an enquiry:

Does not create a contract
Does not oblige us to act
Does not guarantee acceptance

We may:

Decline or discontinue enquiries at our discretion
Request further information
Carry out due diligence and verification checks

Failure to provide requested information may result in refusal to engage.

4. Lawful Use and Enquiries

You must use this website and submit enquiries only for lawful and legitimate purposes.

You must not:

Request or facilitate unlawful, unethical, or harmful activity
Engage in harassment, stalking, surveillance misuse, or intimidation
Attempt to bypass legal safeguards, court processes, or restrictions
Misrepresent your identity, authority, or intentions
Attempt unauthorised access to systems or data
Use automated systems, scraping tools, bots, or vulnerability testing against the website

We reserve the right to:

Refuse or ignore any enquiry
Restrict or terminate access
Monitor, preserve, and disclose information where reasonably necessary to enforce these Terms or comply with legal or regulatory obligations

All enquiries may be assessed for legality, proportionality, and ethical compliance.

5. High-Risk or Prohibited Matters

We do not assist with enquiries involving:

Harassment, stalking, or coercive behaviour
Domestic disputes where there is risk of misuse of information
Attempts to circumvent legal restrictions or safeguarding measures

We reserve the right to decline any enquiry where we consider there to be legal, ethical, reputational, or safety concerns.

Submission of an enquiry confirms that:

You act in good faith
You are not seeking unlawful or harmful assistance

6. No Reliance

Information on this website is general in nature.

You must not rely on website content when making:

Legal decisions
Financial decisions
Personal or investigative decisions

Any reliance is entirely at your own risk.

7. Nature of Investigative Services

Where services are provided under contract:

Investigations are evidence-gathering services only
Outcomes are not guaranteed
Findings may be inconclusive, neutral, or contrary to expectations

Full terms governing services are set out in the formal service contract.

8. Confidentiality of Enquiries

Information submitted via this website:

Will be handled with reasonable confidentiality for assessment purposes
May be used to respond to your enquiry

However:

No legal privilege or fiduciary duty is created
We do not accept responsibility for information voluntarily submitted prior to engagement
Disclosure may occur where required by law, safeguarding obligations, or regulatory duties

Full confidentiality obligations apply only under a formal service contract.

Submission of information through this website does not create any investigator-client, fiduciary, advisory, or professional relationship unless formally agreed in writing.

9. Data Protection

We process personal data in accordance with:

UK General Data Protection Regulation (UK GDPR)
Data Protection Act 2018

We act as a data controller for data submitted via this website.

Further details are set out in our Privacy Policy.

10. Website Availability and Security

We do not guarantee that this website or its content will be:

Secure
Error-free
Uninterrupted
Free from viruses or harmful components

We are not responsible for:

Loss of data
Damage to systems
Technical issues arising from use of the website

You are responsible for ensuring that your own systems, devices, and software are appropriately protected before accessing this website.

Website content is provided “as is” and “as available”.

We do not guarantee the security of communications transmitted via email or website forms.

11. Intellectual Property

All content on this website is owned by Eastern Region Investigations Limited or its licensors.

You may not copy, reproduce, distribute, or modify content without prior written consent.

12. Third-Party Links

This website may contain links to third-party websites.

We are not responsible for their content, security, or data practices.

13. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for:

Reliance on website content
Indirect or consequential loss
Loss of profit, business, revenue, or opportunity
Loss arising from website unavailability or technical issues

Nothing excludes liability that cannot lawfully be excluded.

To the fullest extent permitted by law, our total liability arising from use of this website shall not exceed £100.

Liability relating to investigative services is governed solely by the formal service contract.

14. No Third-Party Reliance

No third party may rely on any content from this website.

No duty of care is owed to any third party.

15. Entire Agreement (Website Use)

These Terms constitute the entire agreement relating solely to use of this website.

They do not replace or override any separate service contract.

16. Changes

We may update these Terms at any time.

Continued use of the website constitutes acceptance of the current version.

17. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales.

The courts of England and Wales have exclusive jurisdiction.

This website is intended for use within the United Kingdom. We make no representation that content or services are appropriate or lawful in other jurisdictions.